Privacy Policy

1. Introduction

Welcome to ScanERP. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ScanERP mobile application and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our application. By using ScanERP, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

• Create or register an account
• Set up your store profile
• Add products to your inventory
• Process transactions
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Contact information (name, email address, phone number)
• Business information (business name, address, tax identification numbers)
• Account credentials (username, password)
• Profile information (profile pictures, job titles)
• Payment information (for subscription services, if applicable)
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you use our application, we may automatically collect certain information about your device and usage of the application, including:

• Device information (device type, operating system, unique device identifiers)
• Log information (IP address, access times, pages viewed)
• Location information (with your permission)
• Usage data (features used, actions taken, performance metrics)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Business partners (when they share information with us)
• Service providers (analytics providers, payment processors)
• Public sources (public social media profiles, business registries)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Create and maintain your account
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. How We Share Your Information

We may share the information we collect in the following circumstances:

4.1 With Your Consent

We may share your information when you give us permission to do so.

4.2 With Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 For Legal Reasons

We may disclose your information if we believe that disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms of Service, including investigating potential violations
• Detect, prevent, or address fraud, security, or technical issues
• Protect against harm to the rights, property, or safety of ScanERP, our users, or the public

4.4 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and audits
• Restricted access to personal information
• Secure data storage practices
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Update

You can access and update certain information about you through your account settings in the application.

6.2 Data Subject Rights

In many regions, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

6.4 Mobile Push Notifications/Alerts

With your consent, we may send push notifications to your mobile device. You can deactivate these at any time by changing the notification settings on your device.

7. International Data Transfers

We may transfer your personal information to countries other than the one in which you live. When we transfer personal information across borders, we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

For transfers from the European Economic Area (EEA) to countries not deemed to provide an adequate level of data protection, we use standard contractual clauses approved by the European Commission or other suitable safeguards to protect your information.

8. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the application prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Your continued use of our services after the changes become effective constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ScanERP
123 Tech Street, Innovation Park
San Francisco, CA 94103, USA
Email: [email protected]
Phone: +1 (555) 123-4567

For users in the European Union, please note that our EU representative can be contacted at [email protected].